TERMS & CONDITIONS

Shipping:

Orders are shipped within 24 hours of purchase. Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination

- Japan orders are shipped by Yamato.
- International orders are shipped via DHL/FEDEX/UPS?EMS.

Depending on your countries of residence, delivery time is usually between two to five working days.

Returns Policy

You may return your order within 10 days of purchase by contacting our customer services with your returns request (customerservice@kazuzen.com) .

Within your email please include the following:

a. Order number.
b. Preferred collection date.
c. Reason for your return.
d. Collection address.
e. Telephone number.

We shall then send you our DHL account for returning the good.

On receipt of the return, we shall refund within 5 working days.

Exchange Policy

You may exchange your orders within 10 days of purchase by contacting our customer services with your exchange request (customerservice@kazuzen.com).

Within your email please include the following:

a. Order number.
b. Preferred collection date.
c. New product request.
d. Collection address.
e. Telephone number.

We shall then send you our DHL account for returning the good. 

On receipt of the return, we shall dispatch the new product within 24 hours. 

Contact information:

Customer Service: zazensabae+customer@gmail.com 

Terms and Conditions

These are the terms and conditions that will apply to your purchase from ZAZEN GLASSES. These terms and conditions form a legally binding contract between ZAZEN GLASSES and you, our valued customer.
All design Logos appearing on this site (site materials) are the exclusive property of ZazenGlasses Limited. ZazenGlasses owns all interest right and title in the Logos, including but not limited to, trademark copyright, trade dress, service mark, moral rights, rights under any statutory protection of fine arts, and otherwise, as applicable.

Copyright

All information posted on ZAZEN GLASSES such as statements, diagrams, signs, button icons, images, digital downloads, data edits and software are the sole property of our Company.
All ZAZEN GLASSES members have the right to upload photos and videos while placing a review. You are solely responsible for each individual item ("Item") of Content that you post, email or make available via the Service.
The site and Content available through the Service may contain links to other websites, which are completely independent of ZAZEN GLASSES, and ZAZEN GLASSES makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such site. Your linking to any other websites is at your own risk. You agree that you must evaluate and bear all risks associated with the use of any Content, that you may not rely on said Content, and that under no circumstances will ZAZEN GLASSES be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise made available via the Service. You acknowledge that ZAZEN GLASSES does not pre-screen or approve Content, but that ZAZEN GLASSES shall have the right (but not the obligation) in its sole discretion to refuse, delete or move any Content that is available via the Service, for violating the letter or spirit of the Terms of Use (TOU) or for any other reason.

Use of Any Logo

Refrain from seeking any form of registration in any state, federal or foreign jurisdiction, of any trademark, service mark, trade dress, Logo or other commercial designation that includes any Logo or any colorable imitation or derivative thereof.
Refrain from pursuing any claim, action or proceeding against vendors or customers based upon any Logo used by you.
Refrain from asserting any ownership, proprietary or other rights in any Logo or to challenge, contest, or take any other action inconsistent with our exclusive ownership rights in the Logos, irrespective of any use you may make of any Logo.
Indemnify and hold harmless against any claim, cost or liability of any kind, including for copyright and trademark infringement, arising out of your use of any Logo; Waive, release and hold harmless ZAZEN GLASSES, vendors or customers from any claim or liability based upon our printing or provision of any materials to any other customer of ZAZEN GLASSES containing a Logo similar or identical to a Logo selected by you.

No Warranties

ZAZEN GLASSES is not responsible for typographical errors or omissions relating to pricing, text or photography. We cannot and do not represent or warrant that the site or its server(s) is (are) free of viruses or other harmful components, including content that is posted by third parties. You should use industry-recognized software to detect and disinfect viruses from any download.
ZAZEN GLASSES and the materials contained therein are provided without warranties of any kind, express or implied. You expressly agree that use of the site, including all content or distribution date or, downloaded or accessed from or through the site, is at your sole risk. ZAZEN GLASSES does not represent or warrant that materials in the site are accurate, complete, current, reliable or error-free. Some jurisdictions do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you.

Limited Liability

In no event shall we be liable for any indirect, special, incidental, consequential or punitive damages whether in an action in contract, tort, equity or otherwise, arising out of or in any way connected with the use of or inability to use this site or the materials therein or resulting from unauthorized access to or alteration of Date. In no event shall we be liable for any indirect, special, incidental, consequential or punitive damages whether in an action in contract, tort, equity or otherwise, arising out of or in any way connected with the import regulations, laws , banned substance of your home counrties` regulations on our products. The parties acknowledge that this is a reasonable allocation of risk. 

Your account

If you decide to use our website, you are responsible for safekeeping of your account information and password and restricting the entry to your computer and you also approve to respond all the activities with your account and password. We do not sell products to children. If you have not reached the age of 18, you are not allowed to perform any transactions on our website unless under the supervision of your parents or guardians and within the scope of relevant international laws.

Changes to These Terms

ZAZEN GLASSES reserves the right to change or modify any of the terms and conditions contained in these Site Terms, or any policy of the site, from time to time at any time and in its sole discretion. If ZAZEN GLASSES decides to change these Site Terms or Site policies, it will post a new version on the site and update the effective date set forth above. Any changes or modifications to these Site Terms will be effective upon posting of the revisions. Your continued use of the site following posting of any changes or modifications constitute your acceptance of such changes or modifications.